Acceptable Use Policy

1. Introduction and Purpose

You agree to be bound by this policy by entering into an agreement with us for fibre or any other services. The purpose of this policy is to:

• Help you comply with the relevant laws of the Republic of South Africa;
• Inform you of what will happen if you breach our policy and services; and
• Protect our network and our customers.

2. Unlawful Use

Our services may only be used for lawful purposes. You may not use our website or network for any activity that violates any law of the Republic of South Africa. This includes:

• violating any domestic or international laws (including Intellectual Property Laws, Exchange Control Laws);
• any violation of another’s right to privacy;
• any fraudulent activity; and
• any activity relating to the sale, transmission or distribution of pirated or illegal software.

3. Prohibited Use

Any use or activity that threatens our network security will not be tolerated. This includes:

• any attempts to circumvent any security measures to gain unauthorised access to the network;
• any attempts to use our system to circumvent user authentication or security of any host, network or account (known as ‘cracking’ or ‘hacking’);
• forging of any TCP/IP packet headers (spoofing) or any part of the headers of an email or a posting;
• any attempt to breach or an actual breach of the security of another user or attempt to gain access to any other person's computer, software, or data without the knowledge and consent of such person;
• interference with any user and any activity that threatens or disrupts our services such as denial of services attacks, flooding the network, or overloading the service or any unauthorised probes or others’ networks;
• any activity that threatens the security of the network by knowingly posting, transmitting, linking to or otherwise distributing any information or software which contains a virus, trojan horse, worm, malware, botnet or other harmful, destructive or disruptive component;
• any unauthorised monitoring of traffic on the network without our consent; and
• any unsolicited mass mailing activity including spam and chain letters without the consent of the recipients of those mails.

4. Throttling and Shaping

We will not throttle or shape you.

5. Protection of Minors

You may not use our service to attempt to, or to harm a minor.

1. You may not host, posses, disseminate, distribute or transmit material that is unlawful, including child pornography.
2. You may not partake in any form of cyber bullying, especially to minors.

For further guidance please see https://www.netsmartz.org/TrendsandTopics

6. Breach of This Policy

Once we become aware of an incident or possible breach of this policy, we may:

• investigate the incident;
• warn you (the customer who is in possible breach), cancel your access to our services
• warn you (the customer who is in possible breach), cancel your access to our services
• assist other networks or website administrators to investigate any incidents;
• share information regarding the incident with other providers, publish the information, or provide the offender’s information to law enforcement;
• institute civil or criminal proceedings;
• suspend or terminate the services.

7. Complaints

Any violations of this policy should be sent to support@mindthespeed.co.za.

8. Reservation of Rights

1. We reserve the right to amend this Acceptable Use Policy as necessary.
2. We reserve the right to take action against anyone who violates this policy or engages in any unlawful activity using our services.